ORGANIZATIONAL SYSTEMS

In 1992, the future CEO of Smith & Richardson Inc. attended a seminar lead by Edward Deming. Here, the SR philosophies of continuous improvement, quality is free, and people should be empowered were born. Smith & Richardson Inc. formalized these principles in 1994 by becoming ISO9000 certified.



Today, we are a system driven company. Emphasis is placed on training our staff about our quality policies, procedures, and work instructions. In addition, we relentlessly pursue improvements in our systems through lean principles and feedback from inside and outside the organization. If you need something more or different from our systems, they are capable of being modified to meet your specific requirements.

When soliciting your business, we approach it as a team of experts dedicated to fulfilling your needs. Cross-functional teams of sales, engineering, quality, production, and certified vendors work together to execute our product realization system.

We also have an open door policy for visitors. Seeing what we do, the people that do it, and the environment in which we work are strong tools that demonstrate why Smith & Richardson Inc. should be "Part of Your Success." Testimonials from existing customers are always available for your review.